Get in touch with the Aleyè team
Want to connect with our Team? We're listening.
Our atelier answers Monday–Saturday, 10–17. Write us at team@aleye.store.
Questions about Aleyè? Get in touch
Have a question about a product?
In your message, include the product name and your question. For information about materials, features or availability, mention the specific detail you’d like us to clarify.
Need help with an order?
Please include your order number and the email address used at checkout. Briefly describe your request so we can identify the purchase you’re referring to.
Have a question about shipping?
For a question about a shipment that has already been sent, include your order number. If you received a shipping email, include the tracking reference too. Please don’t share payment details.
Questions about payment or a purchase?
Describe your question in the contact form. If you’ve already placed an order, include the order number; for a product question, include the product name. Please don’t send card details or other payment information.
Need advice on caring for a product?
Care instructions may vary by product. Tell us the product name and your specific question so we can avoid giving advice that may not apply.